Webinars

Are your incoming board members prepared for the realities of club governance? In this session, we look at the foundational challenges boards face and identify four core concepts that will help you lay the groundwork for a successful year at your...

Clubs have unique cultures defined by factors such as history, mission, member demographics, location and the mix of amenities enjoyed by members. Below the surface, there is another very important factor that influences a club's culture and...

Is your club's strategic plan gathering dust on a shelf or is it a dynamic tool that influences your operation on a daily, weekly and yearly basis? In this session, Kevin Hood, Executive Director for Club Benchmarking, addresses the pros and cons of...

Case Study #2 looks at a private country club whose board was relentless in their pursuit of F&B revenue increases. We'll present a strategic evaluation of the club's actual financial and operational health, explore the impact of various levels of...

Tight labor markets and shifting workplace expectations have made finding great club employees difficult, and hanging on to them more important than ever. In this webinar, we explore the differences between a traditional payroll budgeting process...

For most clubs, achieving and maintaining balance between the club's financial results and the service expectations of the members is an ongoing challenge. In this case study webinar, we use blind data from real clubs to present a comprehensive...

The Club Benchmarking Executive Dashboard is quickly becoming the industry standard tool for clubs that want to use proven KPIs to assess, manage and predict financial and operational performance. In this webinar, we introduce the Operational KPIs...

Engaged employees care about their work and about the club. They go the extra mile for the members and for their team mates and supervisors. Employee engagement colors the club environment -- it's an important factor that can make or break the...

A club board is more likely to achieve alignment and work together productively if everyone is speaking the same language. Unfortunately, a disconnect often exists between the way finance is discussed in their familiar world of business and what...

Through extensive study of club industry data, we have isolated a set of key questions that can be used to assess, monitor and predict the financial and operational health of a club. To help clubs answer those questions, we identified specific...