Fast Facts: Operational KPIs

The Club Benchmarking Executive Dashboard is quickly becoming the industry standard tool for clubs that want to use proven KPIs to assess, manage and predict financial and operational performance. In this webinar, we introduce the Operational KPIs included in the Executive Dashboard; Payroll as a percentage of gross profit, and F&B as a percentage of gross profit.

From Insight to Impact:
How High‑Performing Clubs
Make More Effective Decisions

Thursday, April 16th, 2026
3:00 PM to 4:00 PM EASTERN

Clear thinking, reliable business intelligence, and purposeful leadership are the "secret sauce" that sets strong clubs apart. In this session, we’ll explore what it means to turn insight into action, the strategic advantages of really knowing your members and how best practices like consistent listening and organized governance all come together to help club leadership teams make confident, more effective decisions. You’ll leave with practical ideas boards and management teams can use to support cohesive leadership and long term success.

NOTE: Webinar attendees who are members of the Club Managment Association of America are eligible to receive one "Other Education" credit from CMAA. 

Complete the form on the right side of this page to register for the webinar.
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