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Navigator · Finance & Operations Benchmarking
Benchmark your club’s finances, operations and compensation against 1,000+ private clubs
Your journey to data-driven leadership begins here. Navigator is Club Benchmarking’s benchmarking subscription for private clubs: monthly and annual KPIs, multi-year trends, and meeting-ready reports, with every number placed in the context of relevant peer clubs.
Why Navigator
A 360-degree view of your club, in industry context
Navigating the path to data-driven leadership and sustainable, long-term success requires clear vision and fact-based perspective. Navigator delivers a 360-degree view of your club, from monthly and annual financial and operational metrics and KPIs to the capital data behind the club’s future. It supports fact-based decision making and brings clarity to your club’s position in the local, regional, and national market.
Know where you stand
Establish a performance baseline, identify strengths and opportunities, and gain perspective on the relative health of your own club’s business model.
See it against your peers
Understand your club’s financial and operational performance in comparison to relevant peer sets and relative to the industry overall.
Decide with the facts
Use actionable insight to make informed, fact-based decisions and to help your club’s leadership team stay focused on the issues that matter most.
Apples-to-apples benchmarking
The club industry’s most trusted resource for internal and external benchmarking
Do you have the data you need to support the decisions you make for your club? Every club codes its financials differently, so Club Benchmarking maps each club’s trial balance to a common chart of accounts first. Your results line up against peer clubs on the same terms, and the business intelligence you bring to the board can be defended with industry fact rather than opinion.
Inside the platform
What’s included in Navigator
Four plans to choose from, Starter, Essentials, Prime, and Summit, each with data-management services and support included.
Dashboards
Club Dashboards: Filter, analyze, and organize the proven KPIs and benchmark metrics most important to the health of your club.
Strategic Monthly Dashboards: Clear insight on the constantly changing club market, answering key questions about monthly trends, locally and nationally, in membership, cost of belonging, and operating and capital finance.
Finance & Operations Benchmarks
Annual benchmark comparisons and reports, multi-year trend reports, and dynamic filtering for accurate apples-to-apples benchmarking. 24/7 online access from any location, with meeting-ready downloads in PowerPoint, PDF, or Word.
Compensation & Benefits
Insight for hiring, salary reviews, and payroll budgets. The Prime plan benchmarks more than 150 positions, hourly and salaried, by position or department; the Essentials plan includes detailed reporting for your top executives. Fully transparent reporting shows the number of clubs and total respondents in every comparison set. More on compensation
Financial Forecasting
Wondering how budget decisions will affect the club over time? Essentials and Prime subscribers bring budget numbers and actual year-to-date results together in a forward-looking Executive Dashboard of key performance indicators, tracking progress through the year.
Why clubs partner with Club Benchmarking
Fact over opinion, in the boardroom and beyond
Confidence in every decision
Credible, accurate industry data lets you focus on the facts and feel confident about the decisions you’re making.
Validation for management
Back up your experience and validate strong management performance with credible third-party data.
One set of facts
Align the entire team around a common set of facts and keep things on track in the boardroom.
F&B in perspective
Put the financial significance of F&B in perspective to end the “amenity vs. profit center” debate.
Boards focused on strategy
Elevate fact over opinion to empower managers and help boards focus on strategic issues.
Part of Summit
Navigator is the financial core of Summit, which adds Viewpoints surveys and a Board Portal so finances and member feedback are read together. Meet Summit
Case study
Butler Country Club partnered with us to build a path to the future
At a traditional club, decisions can rest on tradition or on assumptions about what peer clubs do. Butler’s Finance Director suspected the club was overspending in some areas and underfunding others. Club Benchmarking gave the leadership team fact-based figures and peer comparisons to confirm or refute those suspicions, and a clear path forward.
Who uses Navigator
Built for every member of the leadership team
Club Managers
See how your club compares on the KPIs that matter and walk into every board meeting with the facts. Solutions for club managers
CFOs & Controllers
Apples-to-apples comparisons from a common chart of accounts. Spend less time building reports and more time explaining them. Solutions for finance leaders
Boards of Directors
Govern with context, not guesswork, with industry benchmarks behind every discussion. Solutions for boards
Owners & Management Companies
Benchmark each property against the broader industry and against each other. Solutions for owners
Common questions
Private club benchmarking, explained
What is private club benchmarking?
Benchmarking compares a club’s financial and operational results, such as dues, operating expenses, F&B, payroll, and capital, against a relevant group of peer clubs, so leaders can see where the club’s numbers fall relative to the industry.
How does Club Benchmarking make comparisons apples to apples?
Every club codes its financials differently. CB maps each club’s trial balance to a common chart of accounts before any comparison, so results line up against peer clubs on the same terms.
What is the difference between Navigator and VISTA?
Navigator is the benchmarking subscription your club purchases, offered in Starter, Essentials, Prime, and Summit plans. VISTA is CB’s online platform where Navigator dashboards and reports live.
How does Navigator relate to Summit?
Navigator covers the club’s finances and operations. Summit brings Navigator together with Viewpoints surveys and a Board Portal, so financial, governance, and member feedback data are read side by side.
Data-driven leadership begins here
See where your club stands
We’ll walk you through Navigator, answer your questions, and show how more than 1,000 clubs across North America use it to bring fact to every decision.
Book a meeting with our team See plans & pricing