Jim Butler brings a unique perspective to his leadership role at Club Benchmarking. He earned a PhD in Hospitality from Iowa State University for his research on member loyalty and attachment. In addition, he holds an MBA in Real Estate Development & Finance, a Bachelor's of Science in Chemistry and a Turfgrass degree. Jim has a wealth of operational experience and a proven track record in real estate sales and capital improvement and renovation in gated communities. He is a recognized leader in data science and academic research and a highly sought educator and public speaker. A native of Michigan, Jim resides in the Boston Back Bay area.
Email: Jim Butler, CEO
Ray has been leading high technology companies for more than 30 years specializing in building teams and navigating early startup phases. He founded Club Benchmarking in 2009 and is recognized in the club industry for his ability to communicate the strategic financial dynamics in private clubs. He has earned a reputation as a top-rated speaker for club manager, controller and board education, best known for his high-energy presentations, thought-provoking delivery and thick Boston accent. Ray was named Club Industry Educator of the Year by BoardRoom Magazine in 2018 and recognized as an “Industry Influencer” in 2019. He served three terms as President of Thorny Lea Golf Club in Brockton, MA. He holds a BSEE from Worcester Polytechnic Institute and an MBA from Harvard Business School. An avid golfer and a hockey fan, Ray lives in North Easton, MA.
Email: Ray Cronin, Founder
Steve Mona is a well-known and highly respected figure in the golf industry who joined the Club Benchmarking team in 2019 as Director of Governance & Leadership. His career includes leadership roles with the Northern California Golf Association, United States Golf Association and Georgia State Golf Association, and both Golf Digest and Golf Inc. magazine have recognized him as one of the "Most Powerful People in Golf." Mona was named CEO of the World Golf Foundation in 2008 after 15 years as CEO of the Golf Course Superintendents Association of America. A native of New York, Mona earned a bachelor’s degree in journalism from San Jose State University (CA). He lives with his wife Cyndi in Ponte Vedra Beach, FL.
Email: Steve Mona
Mike is a self-professed data geek who has been analyzing economic trends and providing clients with market intelligence related to housing and community development for more than 30 years. Before joining Club Benchmarking, he was Senior Vice President of Meyers Research, a national real estate advisory and data technology firm. He holds a bachelors in Economics and he is a CRE member of the Counselors of Real Estate. Mike enjoys serving clients across the country and his home base is in Florida.
Email: Mike Timmerman
Jim's club career began in 1988 as Chief Financial Officer at Ipswich Country Club. He holds a BS in Management and a Masters in Accountancy from Bentley University in Waltham, MA. As Director of Member Success, his passion is supporting Club Benchmarking members and refining the company's tools and processes. Jim is an avid reader and a proud father of nine who lives in the North Shore area of Boston.
Email: Jim Boyle
Chris is an experienced financial professional with expertise in budgets and strategic planning. His golf industry career includes event management at the U.S. Women’s Open, U.S. Open at Pinehurst and Walker Cup Matches. Chris served as Director of Operations for Peter Jacobsen SPORTS for more than ten years. A Massachusetts native and proud father of two, Chris earned a Bachelor of Science in Finance from Boston College, Carroll School of Management.
Email: Chris Davis
Mary is a Member Success Manager specializing in compensation & benefits and a SHRM Certified Professional. A 2013 graduate of the College of Holy Cross, she joined Club Benchmarking in 2016 to lead research and development of advanced HR & Compensation Benchmarking for the club industry. Mary volunteers with the Jefferson Awards Foundation. She is an avid reader and an athlete loves running, biking, and volleyball.
Email: Mary Baker
Kevin is a Member Success Manager focused on CB special projects. Prior to joining Club Benchmarking, he served as Assistant Manager at Cherokee Town & Country Club in Atlanta, GA and at The Country Club in Brookline, MA. He holds a Hospitality & Business Management degree with a minor in Economics from University of Massachusetts, Amherst. A native of Duxbury, MA, he enjoys playing golf and he is a major supporter of all Boston sports teams.
Email: Kevin Shea
Mike is a Member Success Manager and research coordinator for CB Employee Engagement Surveys and Member Surveys. Prior to joining the Club Benchmarking team, he worked in management for the UMass Club in Boston, Jupiter Island Club in Florida and Bald Peak Colony Club in New Hampshire. He holds a Hospitality Management degree from University of New Hampshire. Mike is a family-oriented New Hampshire native and he stays active by golfing and running.
Email: Mike Morin
Teri began her club industry career in 1994 as editor of Club Management Magazine. She went on to serve as editor of the Private Club Advisor business letter for 10 years before joining the Club Benchmarking team in 2012. As Director of Communications, Teri’s focus is advancing the company's mission to support and strengthen the club industry through communication, education and partnerships.
Email: Teri Finan
Director of Capital Reserve Studies Brent Hildreth has extensive experience in developing and executing strategic business initiatives, with specialization in facilities oversight, and evaluation and improvement of operational efficiencies. Prior to joining Club Benchmarking, Brent led teams in the US, Europe, UK and Asia. A US Navy veteran, he served six years as a Sonar Technician on nuclear submarines. He attended Milwaukee Technical College. A proud father of two, Brent resides just outside of Boston and enjoys playing golf and watching the Red Sox.
Email: Brent Hildreth
Matt is a Capital Reserve Specialist with experience in residential and commercial property valuation and appraisals. His hospitality background includes serving as Clubhouse Manager at Merion Golf Club in Pennsylvania and Assistant Manager at Cherokee Town & Country Club in Georgia. Matt holds a B.S. in Hospitality Management & Business from The University of Tennessee and an EMBA from Kennesaw State University in Atlanta, GA. Born in Plainfield, NJ, Matt was raised in Charlotte, NC where he currently resides.
Email: Matthew Bragg
Over his 18-year private club management career, Lew has served a variety of different types of clubs; an historic member-owned club, a developer-owned club and a 15-year-old transitioned club. As Chief Operating Officer for eight years at Heritage Club near Cincinnati, Lew led a successful effort to develop and implement a 10 year strategic plan for the club. He resides in the Greater Cincinnati area with his wife Connie. He is passionate about the club industry and enjoys golf and cooking.
Email: Lewis Rosenbloom
Architect Paul C. Mueller, has been providing capital planning services to the private club industry since 1999. As Senior Analyst, Paul leads the Club Benchmarking Capital Reserve Study team through a proprietary process of onsite inspection and identification of the remaining service life and replacement costs for a Club’s physical assets. He holds a Bachelor of Architectural Sciences from University of Wisconsin Milwaukee.
Email: Paul Mueller
Eric is a recognized club industry expert on the subject of capital planning and capital strategies. His club career spans more than two decades including 10 years as GM/COO and an adjunct professorship teaching Advanced Club Management at Cal Poly - Pomona. Based in Southern California, Eric joins Club Benchmarking as Executive Director to introduce Capital Strategies Modeling and to support the entire range of Club Benchmarking Solutions.
Email: Eric Gregory
Phone: 617-830-2570 extension 111
Territory: CA, OR, WA, NV, UT, ID, AZ, HI
Dan's 35-year club management career has been remarkable from the start. After completing a bachelors degree in finance and marketing at Indiana University, he joined Lafayette Country Club in Indiana as General Manager at the age of 24, making him the youngest GM in the country at the time. He went on to manage four clubs holding the Platinum Club of America designation: The Country Club (OH), Denver Country Club (CO), Medinah Country Club (IL), and Bonita Bay Club (FL) where he retired in 2019 to join the Club Benchmarking team. From his home near Cincinnati, Dan will work closely with clubs in OH, IN, WV, KY and TN to introduce and support the entire range of Club Benchmarking Solutions.
Email: Dan Miles
Territory: OH, IN, WV, KY, TN
Chris is a dedicated club industry professional who got his start as a Tournament Director at Vermont National Country Club (VNCC). He went on to serve VNCC as General Manager for seven years and in 2016, he became the first person ever to hold the title of General Manager at Thorny Lea Golf Club in Brockton, MA. Chris studied Sports Management at the University of Massachusetts, Amherst and earned his Certified Club Manager designation (CCM) from the Club Managers Association of America in 2014.
Email: Chris Barron, CCM
Territory: New England and Northern New York State in the US and Ontario, Quebec and the Maritime Provinces in Canada
Tom is a dedicated club industry professional who has managed private clubs for more than 10 years, serving as General Manager at St. Cloud Country Club and Minneapolis Club in Minnesota and North Hills Country Club in Wisconsin. A native of the Midwest, Tom has lived in Illinois, Michigan, Missouri, Wisconsin, and Minnesota. Tom studied Business Management with an emphasis in Operations Management at St. Cloud State University. He also teaches several chapters of the Contemporary Club Management text at University of Wisconsin - Stout. Tom is an avid sports fan/participant who loves the outdoors and is proud of his Norwegian heritage.
Email: Tom Olson
Territory: IL, IA, MI, MN, WI
As Director of Software Development, Denis is in charge of the company's technical direction and software development. He graduated from Boston College with a BS in Computer Science in 1995 and has more than 20 years experience in developing web applications, leading teams and using technology to resolve problems. Previous clients include FootJoy, Titleist and other Acushnet Golf companies. Denis enjoys spending time with his family and teaching and training in American Jiu Jitsu.
Email: Denis O'Connell
As a Senior Software Engineer, Nitish works on software development as well as Research & Development on emerging web technologies. Graduating with a B.S. in Electrical Engineering from San Francisco State University, along with a Master’s in Information Technology from Minnesota State University, Mankato, Nitish has more than six years of experience in full stack development, software design, and problem-solving. Prior to joining the Club Benchmarking team, he worked in software design and development for OATI and AgStar. Originally from Kathmandu, Nepal, Nitish likes reading, discovering eccentric yet catchy indie music, and hiking.