Webinars

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Getting From Here to There: Planning & Budgeting in Times of Uncertainty

In this National Club Association Town Hall webinar, Frank Vain, President of McMahon Group, Inc. and Ray Cronin, Founder & Chief Innovator of Club Benchmarking discuss club budgeting and planning strategically during a crisis. Vain and Cronin are...

Webinar: Framework for Strategic Response to COVID-19

This overview of a Club Benchmarking whitepaper on the short-term and long-term financial impact of COVID-19 in the club industry addresses the road ahead in three clear time periods and presents a framework for responding strategically. The goal of...

NCA Coronavirus Update: What Clubs Need to Know

The National Club Association has been on the forefront of the COVID-19 pandemic, providing timely information through their Corona Virus Resource Center. This virtual town hall session on March 16th included the following subject matter experts: ...

Fast Facts: Value Creation in Clubs

Clubs have unique cultures defined by factors such as history, mission, member demographics, location and the mix of amenities enjoyed by members. Below the surface, there is another very important factor that influences a club's culture and...

Fast Facts: Using Member Feedback to Drive Continuous Improvement

Even when it's painful, feedback from your club's members and employees is priceless. In this session, Dr. Jim Butler explores six key aspects of the relationship between key stakeholders and the club and explains how to translate that insight into...

Fast Facts: Membership KPIs

The Club Benchmarking Executive Dashboard is quickly becoming the industry standard tool for clubs that want to use proven KPIs to assess, manage and predict financial and operational performance. In this webinar, we introduce the Membership KPIs...

Fast Facts: Member Communication

Club Benchmarking COO Russ Conde presents an overview of club communications benchmarks. How are golf, country, city and yacht clubs connecting with their members? Benchmarks covered include planning, budgets and use of print publications, email,...