Fast Facts: Member Communication

Club Benchmarking COO Russ Conde presents an overview of club communications benchmarks. How are golf, country, city and yacht clubs connecting with their members? Benchmarks covered include planning, budgets and use of print publications, email, website, social media etc. CB is where clubs across the country turn when they have questions about trends and norms in the industry.

From Insight to Impact:
How High‑Performing Clubs
Make More Effective Decisions

Thursday, April 16th, 2026
3:00 PM to 4:00 PM EASTERN

Clear thinking, reliable business intelligence, and purposeful leadership are the "secret sauce" that sets strong clubs apart. In this session, we’ll explore what it means to turn insight into action, the strategic advantages of really knowing your members and how best practices like consistent listening and organized governance all come together to help club leadership teams make confident, more effective decisions. You’ll leave with practical ideas boards and management teams can use to support cohesive leadership and long term success.

NOTE: Webinar attendees who are members of the Club Managment Association of America are eligible to receive one "Other Education" credit from CMAA. 

Complete the form on the right side of this page to register for the webinar.
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