Webinars

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Employee Engagement and Club Culture

Engaged employees care about their work and about the club. They go the extra mile for the members and for their team mates and supervisors. Employee engagement colors the club environment -- it's an important factor that can make or break the...

HR Network: Workplace Investigations

Allegations of workplace misconduct are serious business, and the way a claim is managed has a direct impact on outcomes. In a private club, missteps in the process can result in significant damage to the club’s culture, reputation and finances....

HR Network: Civility in the Workplace

The coming year, 2020, promises to be another year of labor and employment law changes and challenges for employers throughout the United States. It is important for clubs to anticipate and plan for these changes, keeping their HR practices up to...

HR Network: Legal Update 2020

The coming year, 2020, promises to be another year of labor and employment law changes and challenges for employers throughout the United States. It is important for clubs to anticipate and plan for these changes, keeping their HR practices up to...

Fast Facts: KPI Payroll & Labor Ratios

A deep dive into Payroll to Total Operating Revenue, a key performance indicator in the club industry. In this session, we drill down into department level information to explain the significance of key payroll and labor ratios.

Fast Facts: Strategic Payroll Budgets

Tight labor markets and shifting workplace expectations have made finding great club employees difficult, and hanging on to them more important than ever. In this webinar, we explore the differences between a traditional payroll budgeting process...

Fast Facts: Staffing and Workforce Analysis

For most clubs, achieving and maintaining balance between the club's financial results and the service expectations of the members is an ongoing challenge. In this case study webinar, we use blind data from real clubs to present a comprehensive...

Fast Facts: Employee Engagement Research

Engaged employees care about their work and about the club. They go the extra mile for the members and for their team mates and supervisors. Employee engagement colors the club environment -- it's an important factor that can make or break the...

Focus on Success: 2018 Club Leadership KickOff

Club Benchmarking Founder Ray Cronin presents a strategic perspective on finance that will transform the entire leadership team and make 2018 a turning-point year for your club. Powerful insight, especially timely and relevant for incoming board...