A deep dive into Payroll to Total Operating Revenue, a key performance indicator in the club industry. In this session, we drill down into department level information to explain the significance of key payroll and labor ratios.
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Thursday, April 16th, 2026
3:00 PM to 4:00 PM EASTERN
Clear thinking, reliable business intelligence, and purposeful leadership are the "secret sauce" that sets strong clubs apart. In this session, we’ll explore what it means to turn insight into action, the strategic advantages of really knowing your members and how best practices like consistent listening and organized governance all come together to help club leadership teams make confident, more effective decisions. You’ll leave with practical ideas boards and management teams can use to support cohesive leadership and long term success.
NOTE: Webinar attendees who are members of the Club Managment Association of America are eligible to receive one "Other Education" credit from CMAA.
Complete the form on the right side of this page to register for the webinar.
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