Employee Engagement and Club Culture

Engaged employees care about their work and about the club. They go the extra mile for the members and for their team mates and supervisors. Employee engagement colors the club environment -- it's an important factor that can make or break the member experience and directly impact the club's long term success. 

Topics Covered in this Session:

  • Satisfaction versus engagement
  • Club-specific workforce benchmarks
  • Relationship between engagement and culture
  • Decisions that impact employee engagement

Proper Capital Planning
is a Process, Not a Project

Thursday, March 23rd, 2023
1:00 PM to 2:00 PM EASTERN

If you are struggling with the capital planning process, you are not alone. Club Benchmarking analysis of balance sheet data from more than 1,000 clubs indicates that 75% are not generating sufficient capital to meet their future needs. Those outcomes are most common in clubs that either lack a capital plan entirely or have significant weaknesses in their approach to that process.

In this session, Club Benchmarking Founder Ray Cronin will address common issues that undermine the effectiveness of capital planning efforts in the club industry and explain the core components of a comprehensive, sustainable plan recently introduced at the CMAA conference as COMPASS - Comprehensive Asset Management.

Complete the form on the right side of this page to register for the webinar.
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