Focus on the Facts

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Teri Finan

Recent Posts

Golf Course Maintenance:How Much Should You Spend?

The industry debate over how much a club should budget to maintain its golf course seems never-ending, and that’s understandable. The course consumes a significant portion of the cash required to run a club and it is also one of the most visible...

The F&B Quandary

by Mike Stetz Originally published in the Fall 2014 issue of Golf Inc. Magazine.

Laying the Groundwork

Better Governance Begins with Board Education 

Human Resource Management in the Club Industry: Build a Framework for Success

Originally published June 2014 on the CMAA Back of the House BlogThe structure and focus of the typical club management team has changed significantly over the last two decades with the addition of Membership Marketing Professionals, Member...

Club Member Communications: Priority or Disconnect?

As a society, the way we communicate with one another has changed significantly over the last decade. Personal computers, cell phones, tablets and social media dominate our daily lives and access to real-time news and information has become the...

Member Communication Benchmarks

Where Do Your Members Look for Information?

Golf Spending

What Spending on Golf versus Other Sports Says About Your Club’s Identity

Dividing the Pie In the club world, much like in our private lives, the need for funds is often greater than the supply. As individuals, we prioritize competing interests...

Member Dues

Diagnosing the Health of Your Dues Engine

Cars, college tuition, clothing, groceries… the cost of most consumer items goes up over time. Still, many private club boards cling to the notion that somehow member dues must be an exception to the...

Why Benchmark?

There's a better way to get the information you need...

Club general managers and controllers seek information on a regular basis. Frequently, the scenario is a board or committee member asking the manager to reach out to his or her industry...

Club Food and Beverage: A Cautionary Tale

Beware of Dragons...

Fair warning: The case study you’re about to read may be disturbing for even the most seasoned club leader. Any resemblance between this story and your worst nightmare is purely coincidental.

In medieval times, elaborate...