Focus on the Facts

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Spring 2020: Crisis or Opportunity?

Now Might Be a Good Time to Rethink Your Club’s Business Model...

Over the coming weeks and months, clubs will be faced with lost revenue due to sustained closures and challenges related to retention of staff and members. Some clubs will emerge...

Guiding Your Board Through an Economic Downturn

Originally published by the National Club Association in the Fall 2019 issue of Club Business Magazine.

Prior to joining Club Benchmarking as CEO in 2017, I enjoyed a wonderful career in club management that began in 1984. Along the way I had the...

Governance Perspective: Leadership in Transition

by Steve Mona

Over the course of my 39-year career in the golf industry, I’ve earned a reputation as a guy who likes to stay busy. At the end of 2018, when I stepped back from my role as CEO of the World Golf Foundation, I accepted a new position...

Ready to Build a Bright Future for Your Club?Just Say NO to DIY Capital Reserve Study

Originally published by BoardRoom Magazine March/April 2018

How to Start a Serious Discussion About Capital Investment with Your Board

If just one rule could be instituted in every club boardroom with the goal of making the entire industry healthier, it would be this… Every time a Board member is tempted to bring up the subject of F&B profitability, they have to stop themselves...

Explaining the Business to Your Board

Finding Common Ground Through the Language of Finance The most successful private club executives are in a class of their own when it comes hospitality. They are experts at delivering an extraordinary club experience and managing large teams of...

Medinah Country Club Says "Yes" to Innovation & Value Creation

by Robert A. Sereci, GM/COO Medinah Country Club  Guest Author and Club Benchmarking Subscriber As most club managers do, I try to spend our capital dollars in the most prudent way possible. When the idea struck me to obtain a food truck and...

Building the Business of Clubs

General Manager’s Perspective

The private club industry in the United States has been a work in progress for more than 200 years. Clubs are deeply grounded in history and tradition, which may help to explain why the pace of change tends to...

The Impact of Strategic Budgeting

Charting a New Course for Your Club

Every business charts the course for the coming year through the annual budget process, and private clubs are no exception. For many, the experience can be drawn out, difficult and fraught with struggles over...

Building Value or Cutting Costs

Which Mode are You In?

Clubs share a common business model, but when it comes to more qualitative aspects like culture, each individual club is truly unique. At the highest level, a club’s culture is defined by factors such as history, mission,...