Focus on the Facts

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Teri Finan

Recent Posts

Member Dues: A Balancing Act

Three Benchmarks that Define Your Club's Value Proposition

Value, as in the value of a product or service, is a subjective concept that can be difficult to measure. When it comes to determining the value of membership in a private club, there are...

Sharing Data

Three Good Reasons to Rethink Data-Sharing in the Club Industry

One of the most remarkable things about club industry professionals is their willingness to share ideas and information. Unlike many other industries, when a fellow club manager is in...

Elevating Facts Over Opinion

Kicking the TiresWhat You Need to Know About Data-Driven Decision Making

Have you ever been asked by a board member to “check with the club up the road”in advance of an important budget or compensation-related discussion? That same savvy business...

Food and Beverage Profitability

For Better or Worse The Unromantic Truth About Wedding Business 

Food and Beverage is certainly one of the most important amenities in a private club, but it's also one of the most misunderstood in terms of its financial impact. Many boards get...

The Club Business Model: Revenue versus Available Cash

Revenue Realities in Private Clubs

In any business, strategic leadership demands consideration of one essential question: How can we deliver value to our customers in a way that fulfills our financial objectives? The answer to that question shapes...

Club Benchmarking Case Study: Ridgewood Country Club - Waco, TX

Club: Ridgewood Country Club 

Location: Waco, TX

Top Executive: David Gardner

Club Description: Ridgewood is a full service country club with 18 holes of championship golf and a 220 slip marina situated on Lake Waco. Additional amenities include...

Club Benchmarking Case Study: West Lake Country Club - Augusta, GA

Club: West Lake Country ClubLocation: Augusta, GATop Executive: Bert Morales, COOClub Description: West Lake is a full-service country club with a wide array of amenities including golf, fitness, aquatics and extensive tennis operations. The club’s...