SCOTT FAIRBAIRN
"CB lets me access best practices of yacht clubs around the country and eliminates the need to exchange mini surveys with my colleagues. I have the information I need at my fingertips now!"
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The best programs and amenities won't matter if your members and employees are unhappy. Data-driven actionable insight from Club Benchmarking can help you identify opportunities to strengthen club culture by answering key questions: Are your compensation packages competitive? Is the staff engaged and motivated? What factors influenced your members' decision to join the club and how likely are they to stay? We offer a range of services that take the guesswork out of managing and maintaining a healthy club culture.
The Advanced Compensation & Benefits and Workforce Analysis Report delivers the insight you need to hire and retain top talent, proactively manage staffing challenges and balance the club’s financial results with member service goals and expectations.
Recruiting and retaining reliable, passionate employees who are motivated to serve is essential to your club’s success. We offer the industry's only club-specific Employee Engagement Survey to provide insight into the effectiveness of your employment practices and perspective on the culture of your club as seen through the eyes of your staff.
Soliciting member feedback on a regular basis demonstrates openness to change and empowers your members to participate in crafting an ideal club experience, now and in the future. Our research-based approach provides groundbreaking insight with the power to transform the member experience at your club.
"CB lets me access best practices of yacht clubs around the country and eliminates the need to exchange mini surveys with my colleagues. I have the information I need at my fingertips now!"
"Club Benchmarking tools arm club leaders with real-time data which removes anecdotal information or perception from the decision-making process.”
In this case study, we use blind data from real clubs to present a comprehensive analysis of club staffing allocation and payroll expense. We explore a range of club industry benchmarks for critical human resource and workforce metrics and show their correlation to the club's financial health.
