Happy woman on the street making a survey

powered by Club Benchmarking

The relationship between a member and their club is complicated, but it can be effectively measured, analyzed and understood through application of our proprietary, research-based model. Soliciting member feedback on a regular basis demonstrates openness to change and empowers your members to participate in crafting an ideal club experience, now and in the future.

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Using Member & Employee Feedback to Drive Improvement

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