Whitepapers

Food and beverage is the single most consequential amenity in a private club. Member satisfaction with dining tracks with overall club satisfaction roughly 1.7 times as closely as the golf course does, yet F&B is consistently one of the lowest-rated...

Most conversations about club food and beverage begin with the wrong question: "Why are we losing money?" The earlier whitepapers in Club Benchmarking's F&B series put that question to rest. F&B deficits are not a sign of mismanagement; they are the...

This white paper is the result of research into the structure and drivers of executive compensation in the club industry. In the process of developing a customized compensation benchmark for a specific group of clubs, a thorough review of GM and...