Dr. Jim Butler and Ray Cronin on why net worth is the most important number most members never see, what drives it down, and the two questions every member should ask their board.
of clubs are worth less today, in real dollars, than they were in 2006
of clubs are worth less in absolute dollars than they were 20 years ago
of the average club's operating expense that CB's analysis attributes to waste
Member-owned clubs that close each year, even in today's strong market
Club members are often careful investors. Few would put six figures into anything without reading the financials. Yet most have no idea whether the club they own is growing in value or quietly losing it.
Club Benchmarking believes net worth over time is the single most important metric in the industry, and that every board member and every member should know it.
Founder Ray Cronin calls "equity" one of the most misused words in the industry. CB uses it the way any business would: the net worth on the balance sheet, which in a club represents what it can reinvest in its facilities. The old model of a refundable entrance fee has largely faded, and for good reason. "It'd be like saying you go to college and, 25 years after you graduate, you get your tuition back," Cronin says. With average tenure now around 25 years, a $100,000 entrance fee works out to about $4,000 a year on top of dues.
More than 40 percent of clubs are worth less in real dollars than they were in 2006, and about 20 percent are worth less in absolute dollars. The cause is inadequate capital income. Operations typically break even, so net worth only grows when capital income exceeds depreciation and interest. Without it, clubs can't reinvest in their facilities. They are, in Cronin's words, consuming themselves.
“Have we ever seen a club cut their way to success in the club business? Never.Dr. Jim Butler, CEO, Club Benchmarking
Part of the problem is human. Board members find it hard to ask their friends for more money. That doesn't mean expense equals waste. A six-month CB analysis found only about 7 to 8 percent of the average club's operating expense could be called waste. On the margin, adding a percentage point to dues leaves a club better off than cutting a point of expense.
Go deeper: WhitepaperThe Capital Scorecard: Measuring Your Club's Capital HealthRead the whitepaperCEO Dr. Jim Butler describes stopping at an airport restaurant where no one greeted him and a QR code handled the entire order. It was efficient, and it's the opposite of what a club should be. The most successful clubs spend more on labor, not less, because members join for the experience: the bartender who knows your name and your drink.
“No one ever wrote a check to join a club because it was efficient.Ray Cronin, Founder, Club Benchmarking
Cronin frames it as efficiency versus effectiveness. Efficiency is doing the thing right. Effectiveness is doing the right thing. Funding F&B as an amenity through dues may look inefficient on an income statement, but it's effective. Growing net worth over time is what matters.
Two questions. What is our club's net worth? And has it grown, stayed flat, or declined over the last 10 to 20 years? Cronin estimates no more than 10 percent of club board members could answer both within 10 percent. Butler recalls a club chairman, a senior executive at a major pharmaceutical company, who knew his company's equity instantly but had no idea about his club's. His reply: "I'm asking you the wrong question, aren't I?"
The stakes are concrete. A club whose net worth is declining will eventually face a capital call. Avoiding assessments starts with growing net worth faster than inflation.
Free toolNet Worth / CAGR Calculator: see where your club stands todayGet startedQuotes are lightly edited for clarity.
Jim Butler brings a unique perspective to his leadership role at Club Benchmarking. He earned a PhD in Hospitality from Iowa State University for his research on member loyalty and attachment, and holds an MBA in Real Estate Development & Finance, a Bachelor of Science in Chemistry, and a Turfgrass degree. Jim has a wealth of operational experience as a private club general manager and a proven track record in real estate sales and capital renovation in gated communities. He is a recognized leader in data science and academic research and a highly sought educator and public speaker.
Ray has led high-technology companies for more than 30 years, specializing in building teams and navigating early startup phases. He founded Club Benchmarking in 2009 and is recognized for his ability to communicate the strategic financial dynamics of private clubs. A top-rated speaker for manager, controller, and board education, he was named Club Industry Educator of the Year by BoardRoom Magazine in 2018 and an Industry Influencer in 2019. Ray served three terms as President of Thorny Lea Golf Club in Brockton, MA, and holds a BSEE from Worcester Polytechnic Institute and an MBA from Harvard Business School.
COMPASS pairs capital planning software with Club Benchmarking's proven process, so your board knows what needs replacing, when, and how to fund it without surprise assessments.