Club Benchmarking uses quartiles and percentiles rather than averages to prevent statistical anomalies from interfering with our ability to present an accurate picture of industry norms and your club's own performance. Here's a quick refresher on what those terms mean: Example of metric icons found in the "Compare Clubs" section 

Percentile Line with Your Club between the 25th and 75th percentiles 

Percentile Line with Your Club less than the 25th percentile, in the first quartile 

Quartiles and Percentiles are easy to understand and offer an excellent view into the range of a set of data. By knowing the percentile points (25th, 50th, and 75th) and your own data point, you can instantly determine where your data exists in the range and into which quartile you fall:
25th Percentile  Also known as the first, or lower, quartile. The 25th percentile is the value at which 25% of the answers lie below that value, and 75% of the answers lie above that value. 